Privacy Policy

Privacy Policy

Thank you for your interest in our company and thank you for visiting our website www.kokae.ch

Below we will inform you about how we handle your personal data when you use our website. Personal data is all data that can be used to identify you personally.

Our data protection practices are in line with the legal provisions of the Swiss Federal Data Protection Act (DSG). The following data protection declaration serves to fulfill the information obligations under the DSG. These can be found, for example, in Art. 19 ff. DSG. 

Our privacy policy is continually reviewed and updated to ensure maximum transparency. 

data collection 
Every time you visit our website (including purely informational use without registration), our system automatically records data and information that your browser transmits to the website server (so-called server log files) of the device accessing the website (e.g. smartphone, tablet, computer, etc.).

Which personal data is collected and to what extent is it processed?

  1. Information about the browser type and version used;
  2. The operating system of the retrieval device;
  3. Hostname of the accessing computer;
  4. The IP address of the retrieval device:
  5. Date and time of access;
  6. Website and resources (images, files and other page content) accessed on our website;
  7. Websites from which the user's system accessed our website (referrer tracking);
  8. Message indicating whether the retrieval was successful;
  9. Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).

purpose of data processing
The temporary (automated) storage of data is necessary for the process of a website visit in order to enable the website to be delivered. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat misuse and eliminate faults. For this purpose, it is necessary to log the technical data of the retrieving computer in order to be able to react as quickly as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, the data helps us to optimize the website and to generally ensure the security of our information technology systems.

duration of storage
The LThe aforementioned technical data will be deleted as soon as they are no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Restriction, objection, rectification and Lpossibility of deletion
She can request correction or Lrequest deletion of the data. You can find out what rights you are entitled to and how you can assert them at the bottom of this data protection declaration.

 

Special features of the website
Our site offers you various functions, and when you use them we collect, process and store personal data. Below you will find a detailed list of how the data is used:

contact form

What personal data is collected and to what extent is it processed? 
The data you entered into our contact forms that you entered into the input mask of the contact form.

Legal basis for the processing of personal data
The processing of personal data is carried out in accordance with the principle of legality (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).

purpose of data processing
We will only use the data collected via our contact form or forms to process the specific contact request received through the contact form. Please note that in order to fulfill your contact request, we may also send you emails to the address provided. The purpose of this is to enable you to receive confirmation from us that your request has been correctly forwarded to us. However, sending this confirmation email is not mandatory for us and is only for your information.


duration of storage
After your request has been processed, the data collected will be deleted immediately, unless there are statutory retention periods.

Right of restriction, objection, rectification and Lpossibility of deletion
SYou can request a correction or Lrequest deletion of the data. You can find out what rights you are entitled to and how you can assert them at the bottom of this data protection declaration.

necessity of providing personal data
The use of the contact forms is voluntary. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you would like to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the necessary information on the contact form, you will either not be able to send the request or we will not be able to process your request due to insufficient information.

Disclosure of information to third parties
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).

The transfer of information to third parties depends on the scope of the activities or offers of our website or our business model described below.

As a general rule, we only keep your information for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities, and to private individuals who are entitled to it due to legal provisions, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are attacked.

Information on the use of cookies

scope of processing of personal data
We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. So-called "cookies" are small text files that your browser can save on your access device. These text files contain a characteristic character string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also known as "setting a cookie". Cookies can be set both by the website itself and by external web services.

 

Data security and data protection, communication via email
Your personal data is protected by technical and organizational measures during collection, storage and processing so that it is not accessible to third parties. If you communicate unencrypted by email, we cannot guarantee complete data security during transmission to our IT systems, so we recommend encrypted communication or sending information that requires a high level of confidentiality by post.

Duration of data storage and rights of the data subject

duration of storage
We only store personal data to the extent and for as long as this is necessary to fulfil the purposes for which the personal data was collected, we have a legitimate overriding interest in storing the data or we are legally obliged to do so.
right to information
You have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have the right to information about the information specified in Sections 25 et seq. of the Data Protection Act, provided that the information cannot be refused, restricted or postponed by the owner of the data collection (see Articles 26 et seq. of the Data Protection Act). We will also be happy to provide you with a copy of the data.

right to rectification
According to Art. 32 Para. 1 DSG, you have the right to request that incorrectly stored personal data (such as address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligation. You can also request that the data stored by us be completed at any time. The appropriate adjustment will be made immediately.

right to Lerasure
You have the right to have us delete the personal data collected about you if

  • the data is either no longer needed;
  • due to the withdrawal of your consent, the legal basis for processing no longer applies;
  • there are no longer any legitimate reasons for processing;
  • your data is processed unlawfully;
  • a legal obligation requires it.

The right does not exist if

  • the processing is necessary for the exercise of the right to freedom of expression and information;
  • your data has been collected based on a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data are necessary to assert, exercise or defend legal claims.

right of withdrawal
If you have given us your express consent to process your personal data (Art. 6 Para. 6 DSG and Art. 31 Para. 1 DSG), you can revoke this at any time. Please note that this does not affect the legality of the processing carried out on the basis of the consent until the revocation. Information that we are legally obliged to retain will be deleted after the deadline has expired.

right to data portability
We will provide you with the following data upon request:
  • Data collected on the basis of consent (Article 31 paragraph 1 DSG);
  • Data that we have received from you within the framework of existing contracts (Art. 31 para. 2 letter a DSG);
  • Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a responsible party of your choice, provided this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties, or are only permitted to do so to a limited extent, in accordance with Article 26, Paragraph 1, Letter b of the Data Protection Act.

 

 

Last updated on June 13, 2024

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